Why does your company claim that your suitcases "can be used for ten years"?
2025-10-31
We approach the issue from four dimensions: materials, craftsmanship, structure, and testing. First, we select imported high-quality raw materials (such as high-resilience PC/ABS composite materials) to ensure the case is durable, pressure-resistant, and has excellent resilience. Second, in terms of structural design, we employ multi-section aluminum alloy pull rods, 360° silent universal wheels, and reinforced frame components. In terms of the manufacturing process, every step undergoes 100% inspection, and outgoing samples are randomly inspected, coupled with our experienced technicians' over 10 years of expertise. Finally, we estimate the product design and manufacturing cycle to ensure the product can operate sustainably for many years under normal usage conditions.【detailed】
How to start a collaboration? What materials does the client need to prepare?
2025-10-31
The collaboration process typically includes: 1) The client provides product positioning, target market, budget, logo, and brand requirements. 2) We provide optional materials, structures, surface treatment solutions, and samples. 3) The client confirms the solution and quotation. 4) Signing a contract and paying a deposit. 5) Production sample confirmation. 6) Mass production and shipment. If the client already has a brand ID or packaging requirements, these can also be provided.【detailed】
What type of brands does your company primarily serve?
2025-10-31
We focus on manufacturing mid-to-high-end luggage, serving well-known domestic and international mid-to-high-end brands and clients who pursue quality customization. If your brand values quality, detail, and image, we welcome your cooperation.【detailed】
What measures are taken regarding environmental protection or sustainability?
2025-10-31
We use recyclable plastics and metal parts, and employ environmentally friendly inks for printing and green packaging. We also encourage customers to adopt more environmentally friendly materials and structural designs to enhance the brand's environmental value.【detailed】
How do you ensure consistent quality across batches?
2025-10-31
We have the following mechanisms: strict control of raw materials before they enter the factory, 100% inspection of each production process, monitoring of quality indicators on the production line, and random inspection before shipment. Customers can participate in the incoming material acceptance or random inspection process to ensure consistent quality between batches.【detailed】
What is the approximate production cycle?
2025-10-29
Standard mass production orders (large quantities): From order confirmation to shipment, it is usually 30 days (depending on the specific style and quantity). Small batch or customized orders: Sample confirmation can be completed in as little as 10 days, after which production will begin.【detailed】
What about after-sales service?
2025-10-29
We offer a warranty of up to three years, including replacement parts, repairs, and technical support. For customized orders with special requirements, longer warranty agreements can be signed.【detailed】
Why are imported raw materials used? Is the cost too high?
2025-10-29
Choosing imported raw materials ensures the case is lightweight, strong, resilient, and durable. Although the procurement cost is higher, from the perspective of brand reputation, user experience, and repeated service life, this investment is more worthwhile. We see this investment as a long-term reflection of the brand and manufacturing value.【detailed】
What does the customization service include?
2025-10-29
Customization services include: brand logo nameplate, case color, surface treatment (such as matte, mirror finish, special textures), zipper pull and handle material, packaging design, inner liner structure, and accessories (such as USB ports, dust covers), etc. We guarantee that customized products are consistent in quality with mass-produced products.【detailed】
What is the minimum order quantity for customization?
2025-10-29
We support flexible manufacturing, accepting both large-volume orders and small-batch customization services for customers seeking personalization. The minimum order quantity usually depends on the specific style and material; customers can contact us for details.【detailed】